BRO Industries Pty Ltd ("BRO Industries", "we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at broindustries.com.au or contact us about our plumbing services.
We handle all personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect the following personal information when you contact us or submit an enquiry:
We also collect non-personal information automatically when you visit our website, including browser type, pages visited, and approximate location. This is collected via analytics tools (such as Google Analytics) and is used only to improve our website.
We use the personal information you provide to:
We do not use your personal information for unsolicited marketing without your consent. We will never sell or rent your personal information to third parties.
Your information is stored securely and accessed only by Jack McGrath and John McGrath of BRO Industries for the purpose of delivering our services. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access.
Enquiries submitted through our website contact form are sent directly to our business email and are not stored on third-party servers beyond standard email infrastructure.
We do not disclose your personal information to third parties except in the following limited circumstances:
Our website may use cookies and similar tracking technologies to analyse site traffic and measure the effectiveness of our advertising campaigns. You can disable cookies in your browser settings, though this may affect website functionality.
We may use Google Analytics and Meta Pixel to understand how visitors interact with our website. These tools collect anonymous usage data. You can opt out of Google Analytics tracking via Google's opt-out tool.
You have the right to request access to the personal information we hold about you, and to ask us to correct any inaccurate information. To make a request, contact us using the details below. We will respond within a reasonable timeframe.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
BRO Industries Pty Ltd
Sydney & Greater Western Sydney, NSW, Australia